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Terms and Conditions


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2.Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on North York Printing & Graphics's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • i. modify or copy the materials;
  • ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • iii. attempt to decompile or reverse engineer any software contained on North York Printing & Graphics's web site;
  • iv. remove any copyright or other proprietary notations from the materials; or
  • v. transfer the materials to another person or "mirror" the materials on any other server.

b.This license shall automatically terminate if you violate any of these restrictions and may be terminated by North York Printing & Graphics at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a. The materials on North York Printing & Graphics's web site are provided "as is". North York Printing & Graphics makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, North York Printing & Graphics does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall North York Printing & Graphics or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on North York Printing & Graphics's Internet site, even if North York Printing & Graphics or a North York Printing & Graphics authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on North York Printing & Graphics's web site could include technical, typographical, or photographic errors. North York Printing & Graphics does not warrant that any of the materials on its web site are accurate, complete, or current. North York Printing & Graphics may make changes to the materials contained on its web site at any time without notice. North York Printing & Graphics does not, however, make any commitment to update the materials.

6. Links

North York Printing & Graphics has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by North York Printing & Graphics of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

North York Printing & Graphics may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to North York Printing & Graphics's web site shall be governed by the laws of the Province of Ontario, Canada without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.


North York Printing & Graphics is not liable for colour matching on screen approved proofs. Screen proofs are not accurate for colour matching and density. They are accurate for design layout, text and the placement of graphics. Although North York Printing & Graphics will do its best to match the colours, there are factors like paper and coatings that can affect the colour and its density.


Orders are eligible for cancellation upon request via email until commencement of production. Once production has started the full payment is required by the customer. Any prior work such as typesetting, graphics, proofing or credit card charges that were done prior to the cancellation will be billed as well.


North York Printing & Graphics will make every attempt to ensure that the product is delivered on time and in excellent condition. However, once the product has been shipped with a third party shipment firm we are no longer liable for any damage occurred. We cannot control


When a package is returned to North York Printing & Graphics due to an error made by the customer in submitting the proper shipping address, North York Printing & Graphics will reship the package with corrected address and if there is an added charge it will be applied to the customer.

Over and Under

Overruns and underruns not to exceed 10% of quantity ordered shall constitute an acceptable delivery. Therefore if an exact quantity is needed then an extra fee will be applied and the request must be confirmed prior to print.


You agree that you shall indemnify and defend and hold North York Printing & Graphics and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that, directly or indirectly, arise out of or are related to:

  • (i) your breach of any provision of the Site Terms;
  • (ii) (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from this North York Printing & Graphics, that was not part of the standard Site Contents, infringes up the rights of a third party
  • (iii) (iii) and/or (c) any of your activities conducted in connection with this Website, your use thereof, and/or the products and services ordered through this Website.

Refund policy

Printed material which needs to be refunded must be shipped back to North York Printing & Graphics at the expense of the customer. North York Printing & Graphics needs to inspect and verify that the complaint is valid.

Payment information

North York Printing & Graphics does not record, keep, or hold any credit card information on our servers, North York Printing & Graphics only records and holds information on jobs ordered: docket number, qty, paper type finishing, file and shipping info.